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Technical Services Account Manager

Technical Services Account Manager
Delta, BC, CA

The Technical Services Account Manager is responsible to grow, expand, and maintain a required minimum base of revenues and number of customers within British Columbia and the assigned territory.

Responsibilities:

  • Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner always.
  • Obtain a minimum yearly goal in New Business accounts; Meet quarterly and annual revenue objectives; Meet or exceed the threshold for the established minimum number of sales calls per week
  • Coordinate Customer visits with Specialists or other Sales Personnel; Participate in joint sales calls with Key Account Manager
  • Take a lead role in executing Corporate Account Strategy for assigned local accounts
  • Coordinate and complete waste profile information as needed; Maintain company and contact information and document all sales calls, customer visits and business opportunities in Sales Force
  • Complete annual Sales Revenue Budget
  • Promote communication and coordination between Sales, Operations, Customer Service and Customers
  • Assist in the collection of invoiced revenue from Customers
  • Ensure Customer satisfaction with Clean Harbors
  • Maintain daily awareness of sales activities and results
  • Demonstrate ability to negotiate pricing and contract requirements; During Customer sales calls, determine adequacy of present level of service and recommend adjustments
  • Obtain signed Standard Service Agreements for New Business
  • Review, understand and use Monthly Revenue and Receivable Reports
  • Manage business expenses, and the timely submission of business expenses
  • Performs other duties and tasks as assigned from time to time by management and will be required by the needs of the Clean Harbors business.
  • 50-60% travel required

Requirements:

  • High school diploma, Chemistry degree preferred
  • Maintain knowledge of The British Columbia Ministry of Environment and Environment Canada  Waste Codes and regulations
  • 5+ years’ Experience in the Hazardous waste Industry
  • Sales experience preferred
  • Driver License
  • Maintain ability to work with little or no supervision
  • Maintain ability to handle multiple tasks simultaneously
  • Must have excellent presentation and writing skills
  • Develop and use effective customer service skills
  • Develop effective communication skills and leadership abilities
  • Develop and maintain proficiencies in Windows based applications
  • Develop and maintain technical understanding of all Site and Technical Service Lines of Business
  • Take effective direction and constructive feedback from Key Account Managers

Physical Requirements:

  • Able to perform general office skills
  • Always requires speaking and listening, and acuity
  • Requires standing, walking, carrying, stooping, crouching, sitting, grasping and reaching.
  • May require lifting, pulling and/or pushing up to 10 lbs.
  • Travel 50-60% or as required


Employment is contingent upon a successful background check. Some positions also require a pre-hire medical exam.  Must meet all work eligibility requirements. Environmentally responsible business.

Clean Harbors is the leading provider of environmental, energy and industrial services throughout North America. The Company serves a diverse customer base, including a majority of the Fortune 500 companies, thousands of smaller private entities and numerous federal, state, provincial and local governmental agencies. Through its Safety-Kleen subsidiary, Clean Harbors also is a premier provider of used oil recycling and re-refining, parts washers and environmental services for the small quantity generator market.
 
Headquartered in Norwell, Massachusetts, Clean Harbors has waste disposal facilities and service locations throughout the United States and Canada, as well as Mexico and Puerto Rico.
 
We offer competitive salaries and progressive benefits including health, dental, life insurance, generous paid time off, tuition reimbursement and more. We offer a drug free work environment and require a pre-employment drug screen. 

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